Aristocrat Kids – is a trading name for Aristocrat Kids Ltd. with a registered office in Vagonu Street 23, Riga, Latvia, LV-1009.
www.aristocratkids.com is the “Website” which is owned and managed by Aristocrat Kids Ltd. (further used as “we”, “us”).
“Item” is a product or good sold on www.aristocratkids.com.
We reserve the right to suspend, restrict or terminate your access to www.aristocratkids.com at any time without notice if we have reasonable grounds to believe you have used Website in any unlawful or unsuitable way or have violated these Terms & Conditions.
The Website as a whole and the various elements compiling it (texts, photographs, animations, graphics, videos, logos, etc.) constitute intellectual works protected by Law on Trade Marks and Indications of Geographical Origin of Latvia and other European Union laws. All the compiling elements are exclusive property of Aristocrat Kids Ltd. Therefore is it forbidden to copy, reproduce, republish, download, post, broadcast, transit or in any other way use any part of our Website without Aristocrat Kids Ltd. written consent.
To create a link to this Website from another website or document without Aristocrat Kids Ltd. written consent is forbidden.
The Item is available and its price is valid as long as it is visible on the Website and is in stock. Aristocrat Kids Ltd. offers the possibility to order Items out of stock as a special order with production time of 2 (two) weeks. If the Item is not available and you wish for a special design or color, you can choose Made to Measure service in which the time and cost of the service will be set individually.
Aristocrat Kids Ltd. is committed to the full respect of your privacy. The information you have added to your profile is kept confidential and protected.
Website does not automatically collect any personal information about you. We collect information only through membership registration and newsletter sign-up requests including your name, e-mail address, geographical location, age and gender. For orders we save your bank details so that we them if you decide to return or cancel your order. This information is collected to customize your experience on our Website, to deliver your order and to contact you when necessary in connection with your order.
PLACING AN ORDER
To place an order you have to have a valid costumer account on www.aristocratkids.com.. When the order has been made given us all the necessary information (size, color, delivery address, etc.) you will receive a confirmation letter to your given e-mail address. If there happen to be any trouble with the order our customer service will contact you in 2 (two) days.
The price of the Item is showed at www.aristocratkids.com “Online Boutique”. For each garment Aristocrat Kids Ltd. have 2 (two) prices that depend on clothing size. The delivery charge is already included in clothing price. Therefore in addition you do not have to pay for delivery.
All prices on www.aristocratkids.com include duties and taxes.
CANCELATIONS & REFUNDS
You have the right to cancel your order, providing us with a written letter detailing the cancelation reasons, within 1 (one) working day after you place an order. You have right to return your order within 5 (five) days after receiving it only if the product has a defect or is faulty. If you cancel your order you must immediately return the Item to Aristocrat Kids Ltd, including all branded packaging (including tags and dust bag). It is an obligation to take good care of the Item while it is in your possession. Aristocrat Kids Ltd replaces faulty products within confirmed time frame.
If you have chosen Made to Measure service you cannot return your Item back to us because it has been specially made just for you. To learn all the conditions and measurement links, please read Made to Measure party.
You are responsible for the cost of sending the Item back to us if you cancel your order or if the package has been restored several times after an unsuccessful delivery (due to you are absent or you provided a delivery address incorrect or incomplete us). To cancel you order, please e-mail us at [email protected] Once you have e-mailed us, please follow the instructions in Delivery policy on how to return the Item to us. If we do not receive the product back we may arrange for collection of the product from you at your cost.
We will issue you with a refund within 30 (thirty) days after receiving back the cancelled item. For payment method we will use the bank details you used to place the order. If you wish to exchange your product rather than be issued with a refund, please contact us at [email protected]